Case Study

NB4HS Digital Platform

Community Services & Client Experience System

  • Automation
  • Support
  • UX/UI
  • Web App
Stylised placeholder artwork for the NB4HS community services platform, showing a wide dashboard layout with a client record list, in Deehvine Marketing brand colours

NB4HS needed one system to carry a client from first contact through to a completed programme. The platform replaces scattered forms and spreadsheets with a single guided flow for intake, case management, class registration, and workforce development tracking.

The work focused on reducing the number of steps staff repeat every day, and on making the client-facing side clear enough to complete without help.

What we built

  • Guided client intake
  • Case management and staff workflows
  • Class and programme registration
  • Workforce development tracking
  • Automation for repetitive administrative steps
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